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Social Media Management That Builds Trust and Generates Enquiries

We manage your social media so your business stays visible, professional, and easy to choose. From content planning and posting to engagement and reporting, our social media management is built to attract the right audience, build credibility, and turn attention into real enquiries.

Why Businesses Choose Five12 for Social Media Management

At Five12 Digital Marketing, we deliver social media management that helps your business stay visible, build trust, and generate consistent enquiries. We focus on what actually works for small businesses: a clear content plan, strong messaging, reliable posting, and active engagement that turns attention into real conversations. Our approach is structured, practical, and measurable, with reporting that shows growth in reach, engagement, and leads rather than vanity metrics.

  • Strategy and Content Planning
    We build a clear plan around your services, audience, and goals, then turn it into a consistent content calendar that is easy to follow and delivers results.
  • Content Creation That Fits Your Brand
    Posts are designed to look professional and sound like your business, with strong hooks and clear calls to action that encourage messages and enquiries.
  • Consistent Posting and Community Management
    We keep your channels active with scheduled posting and ongoing engagement, helping you build credibility, stay top of mind, and grow a loyal audience.
  • Clear Reporting and Improvements Each Month
    Straightforward reporting that tracks reach, engagement, clicks, and enquiries, with clear priorities to keep improving performance over time.
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Social Media Management Built to Drive Enquiries

At Five12 Digital Marketing in Fife, we deliver social media management designed to keep your business visible, build trust, and turn attention into real enquiries. Our work is built around how people actually use social media: they scroll, judge quickly, check credibility, and message the business that looks active and trustworthy. From content planning and posting to engagement and brand consistency, everything we do is focused on increasing reach and generating more conversations with the right customers.

  • Focused on Enquiries and Local Awareness
    We create content that encourages messages, calls, and quote requests, not just likes.
  • Content, Messaging, and Brand Consistency
    Your posts look professional, sound consistent, and make it obvious what you do and how to get in touch.
  • Clear Tracking of Real Results
    Straightforward reporting that tracks reach, engagement, clicks, and enquiries so you can see genuine progress.
  • Built for Sustainable Social Growth
    A structured approach that builds momentum over time through consistent posting, engagement, and ongoing improvements.
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Our working process

Our Social Media Management Process

At Five12 Digital Marketing, our social media management process is built around one clear goal: keeping your business visible, trusted, and easy to choose. We start by learning your services, ideal customers, brand tone, and what you want social media to achieve, whether that is more enquiries, stronger local awareness, or a more professional online presence.
We then create a structured content plan and deliver consistent posting with ongoing engagement and performance tracking. This approach builds momentum over time, strengthens credibility, and turns social media activity into real conversations, clicks, and enquiries.
01
Social media management discovery and strategy

Discovery & Strategy

We learn your services, target customers, brand tone, and goals. We review what is already working, what is missing, and what your competitors are doing, then build a clear plan for consistent social growth.

02
Social media content planning and calendar

Content Planning & Calendar

We create a structured content plan with themes, post types, and a schedule that keeps you visible. You get a clear calendar that supports your services, seasonal demand, and the questions your customers ask.

03
Social media content creation

Content Creation

We create brand-consistent posts designed to stop the scroll, build trust, and encourage messages. This can include graphics, short videos, carousels, and strong captions with clear calls to action.

04
Social media publishing and optimisation

Publishing & Optimisation

We schedule and publish consistently across the right platforms, using best practice for formatting, hashtags, and timings. Posting is optimised to maximise reach and keep your brand active and professional.

05
Community management and engagement

Engagement & Community Management

We support your presence by managing interactions, responding where appropriate, and helping build credibility. This improves trust, strengthens your reputation, and encourages more people to message you.

06
Social media reporting and improvement

Reporting & Improvement

Social improves through consistency and iteration. We track reach, engagement, clicks, and enquiries, then refine what performs best so your results keep improving month after month.

Social Media Management That Builds Trust and Drives Enquiries

Five12 Digital Marketing helps businesses grow through consistent, professional social media management that keeps you visible and easy to choose.
We focus on the factors that influence real results on social: strong content, clear messaging, reliable posting, and engagement that turns attention
into conversations. The result is more reach with the right people, stronger credibility, and more enquiries without relying solely on paid ads.

  • More Reach With the Right Audience
    We increase visibility by posting consistently and using content that is designed to attract your ideal customers.
  • Content and Brand Consistency
    Your posts look professional and stay on-message, making it clear what you do, who you help, and how to get in touch.
  • Trust Signals That Increase Enquiries
    Social proof, credibility posts, and engagement help people feel confident messaging you instead of the next option.
  • Ongoing Growth Through Continuous Improvement
    A structured approach that improves over time by tracking what performs best and refining content, timing, and messaging.
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General FAQ’s

What is social media management?
Social media management is the ongoing planning, creation, and posting of content across your social channels, alongside engagement and performance tracking. It keeps your business visible, builds trust with potential customers, and helps turn attention into enquiries.
What is included in your social media management service?
Our service typically includes a content plan, content creation, scheduling and posting, profile optimisation, basic community management, and clear monthly reporting. The exact mix depends on your goals, platforms, and how active you want to be.
Which platforms do you manage?
We manage the platforms that make sense for your audience and industry, such as Facebook, Instagram, LinkedIn, and TikTok. If you are not sure what to focus on, we will recommend the best channel mix based on your goals.
Do you manage social media for small businesses?
Yes. Most of our clients are local small businesses who want a professional social presence without the time cost. We keep it practical, consistent, and focused on results that matter, such as messages, calls, and quote requests.
How many posts per week do I need?
It depends on your goals and platform, but consistency matters more than volume. We will recommend a posting schedule that is realistic and effective, then build a plan that keeps your pages active without posting for the sake of it.
How long does it take to see results?
Some improvements happen quickly, such as better profile setup and more consistent visibility. Stronger results build over time as your content, engagement, and trust signals compound. We focus on early wins, then steady growth month to month.
Can you help with comments and messages?
Yes. We can support community management by monitoring and responding where appropriate, or by helping you handle replies with suggested responses. The best setup depends on your industry and how you prefer to manage customer conversations.
Will you provide reporting?
Yes. We provide clear reporting focused on reach, engagement, clicks, and enquiries. You will also get practical next steps, so the strategy improves over time instead of staying static.
Do you guarantee follower growth or viral posts?
No one can honestly guarantee viral results because performance depends on audience behaviour and platform changes. What we do guarantee is a structured approach with consistent posting, strong messaging, and ongoing improvement based on real data.

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